Privacy Policy

1. Information We Collect

We collect information to provide and improve our task management services:

Account Information

• Email address and password (encrypted with bcrypt) when you create an account
• Display name and avatar preferences you choose to set
• Device identifiers for anonymous/device-only accounts

Task and Productivity Data

• Tasks, subtasks, lanes, timing preferences, and completion history
• Streak counts, points earned, achievements unlocked, and focus session statistics
• Team member information, delegated tasks, and collaboration notes (if using Team mode)

Voice and Audio Data

• Audio recordings are processed in real-time for transcription
• Audio files are deleted immediately after transcription completes
• Only the resulting text transcript is retained
• Daily voice usage is tracked (seconds used) but recordings are not stored

Push Notification Data

• Push tokens: If you enable notifications, we store your device push token to send reminders
• Notification preferences and scheduling settings
• You can disable notifications at any time in your device settings

Subscription Information

• Subscription status: Current plan, trial dates, and billing status
• Payments: All payments are processed securely through Apple's App Store (iOS) or Google Play (Android)
• We do NOT store: Credit card numbers, CVV, or payment details (handled securely by Apple/Google)

Device and Usage Information

• Device type, operating system version, and app version
• App usage patterns and feature interactions (anonymized)
• Crash reports and error logs (without personal data)

2. How We Use Your Information

Your information is used exclusively to:

• Provide the task management and productivity features of the app
• Process voice recordings into text for quick task capture
• Extract actionable tasks from your voice transcripts using AI
• Sync your data across devices when you sign in
• Send notifications you've opted into (reminders, focus mode alerts)
• Process subscription payments and manage your billing
• Calculate and display your progress statistics (streaks, levels, achievements)
• Enable team collaboration features if you use Team mode
• Improve app performance and fix technical issues
• Respond to your support requests

3. Third-Party Services and Data Processing

We use the following third-party services to power app features. Each service receives only the minimum data necessary:

Service	Purpose	Data Shared	Data Retention
Deepgram	Voice-to-text transcription	Audio recordings only	Processed immediately, not stored
OpenAI	AI task extraction from transcripts	Text transcripts only (no personal identifiers)	Not stored by OpenAI for training
Apple/Google	In-app purchase processing	Apple ID/Google Account (managed by platform)	Per Apple/Google retention policies
SendGrid	Transactional emails	Email address only	Email logs retained 30 days
Apple/Google Push Services	Push notifications	Device push token, notification content	Tokens valid until revoked

These services have their own privacy policies:

• Deepgram Privacy Policy
• OpenAI Privacy Policy
• Apple Privacy Policy
• SendGrid Privacy Policy

4. Data Storage and Security

We take security seriously:

• All passwords are encrypted using industry-standard bcrypt hashing
• Authentication uses secure JWT tokens with 7-day expiry
• All API routes require authentication and verify user identity
• Rate limiting protects against brute-force attacks
• Data is transmitted using HTTPS/TLS encryption
• Our database is hosted on secure, enterprise-grade cloud infrastructure
• API request logs are sanitized to remove personally identifiable information
• Access to user data is restricted to essential personnel only

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data may only be shared:

• With team members you explicitly invite in Team mode
• With the third-party service providers listed above (for app functionality only)
• When required by law or valid legal process
• To protect the safety of users or the public

6. Your Rights and Choices

You have control over your data:

• Microphone Access: You can revoke microphone permission in your device settings at any time
• Push Notifications: You can disable notifications in your device settings or app preferences
• Access: Request a copy of your data at any time
• Correction: Update your profile and task information within the app
• Deletion: Delete your account and all associated data directly in the app (Profile > Delete Account)
• Subscription: Cancel your subscription at any time through your device's App Store or Google Play settings
• Export: Request an export of your task data

To exercise these rights or for any questions, contact us at info@simplenow.co.

7. App Store Privacy Labels

In accordance with Apple App Store and Google Play requirements, here is a summary of our data practices:

Data Type	Collected	Linked to Identity	Used for Tracking
Email Address	Yes	Yes	No
Name	Optional	Yes	No
Audio Data	Processed only	No	No
Payment Info	Via App Store/Play Store	Yes	No
Usage Data	Yes	Yes	No
Device ID	Yes	No	No
Push Token	If enabled	Yes	No

8. Data Retention

We retain your data for as long as your account is active. If you delete your account:

• Your personal data will be deleted within 30 days
• Voice recordings are never stored (deleted immediately after transcription)
• Anonymized, aggregated data may be retained for analytics
• Backup copies are purged according to our backup rotation schedule (maximum 90 days)
• Apple/Google may retain transaction records per their legal requirements

9. Children's Privacy

I GET IT DONE is designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

10. International Users

Our servers are located in the United States. If you access the app from outside the US, your data may be transferred to and processed in the US. By using the app, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. The "Last Updated" date at the top indicates when the policy was last revised.

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